Privacy Policy

Welcome to Arvora.AI, an all-in-one AI platform operated by Shrexaa Technologies Private Limited ("we", "our", or "us"). Arvora.AI enables businesses and individuals to create, automate, and grow using AI-powered tools including AI Chat, AI Image Generation, AI Studio, AI Agents, Workflow Automation, WhatsApp Automation, Prompt Library, AI Content Creation, Team Collaboration, and API Integrations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://arvora.ai or use any of our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

By accessing or using Arvora.AI, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

We collect several types of information to provide and improve our services:

Account Information

When you register for an account, we collect your name, email address, password (stored in hashed form), company name, and any profile information you choose to provide.

Device & Browser Information

We automatically collect information about the device and browser you use to access our platform, including IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone settings.

Usage Analytics

We collect data about how you interact with our platform, including pages visited, features used, time spent, click patterns, and error logs. This helps us improve the platform experience.

Uploaded Files & Images

When you use features such as AI Studio or content creation tools, you may upload files and images. These are stored securely and used solely to provide the requested AI-powered service.

User Prompts & AI Generated Content

Prompts you submit to our AI tools and the content generated in response may be stored to provide the service, improve AI model quality, and maintain your prompt history. You retain ownership of your original prompts and generated outputs as described in our Terms & Conditions.

Payment Information

Payment transactions are processed by trusted third-party payment processors. We do not store your full credit card numbers or sensitive financial data on our servers. We may retain billing address, transaction IDs, and subscription status for accounting and support purposes.

Arvora.AI offers Google Sign-In as a convenient authentication option. When you choose to sign in with Google, we receive limited profile information from Google as part of the OAuth 2.0 authentication flow.

What We Receive from Google

• Your Google account email address
• Your display name
• Your Google profile picture URL (if available)
• A unique Google user identifier (sub)

How We Use Google Data

• To create and authenticate your Arvora.AI account
• To pre-fill your profile with your name and email
• To identify you across sessions securely

What We Do NOT Do with Google Data

• We do not sell your Google account data to any third party
• We do not use your Google data for advertising or marketing profiling
• We do not share your Google data with unauthorized third parties
• We do not request Google permissions beyond what is necessary for authentication
• We do not access your Google Drive, Gmail, Calendar, or any other Google services unless you explicitly grant additional permissions for a specific feature

You may revoke Arvora.AI's access to your Google account at any time by visiting Google Account Permissions. Revoking access will not delete your Arvora.AI account but will require you to use an alternative sign-in method.

We use the information we collect for the following purposes:

• To create, maintain, and secure your account
• To provide, operate, and improve our AI-powered services
• To process transactions and send related billing communications
• To send service-related notifications, updates, and security alerts
• To respond to your support requests and inquiries
• To analyze usage patterns and improve platform performance
• To detect, prevent, and address fraud, abuse, and security incidents
• To comply with legal obligations and enforce our Terms & Conditions
• To send marketing communications where you have opted in (you may opt out at any time)

Arvora.AI's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the platform to function, including authentication sessions and security tokens.
• Analytics Cookies: Help us understand how users interact with our platform so we can improve it.
• Preference Cookies: Remember your settings and preferences for a personalized experience.

You can control cookie settings through your browser. Note that disabling certain cookies may affect platform functionality. For full details, see our Cookie Policy.

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, payment processing, email delivery) under strict confidentiality agreements.
• AI Model Providers: Prompts and content may be processed by third-party AI providers (such as OpenAI) to deliver AI-powered features. These providers have their own privacy policies.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
• With Your Consent: For any other purpose with your explicit consent.

We implement industry-standard security measures to protect your personal information, including:

• TLS/SSL encryption for all data in transit
• Encryption of sensitive data at rest
• Secure, hashed password storage
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Multi-factor authentication options for user accounts

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication on your account.

We retain your personal data for as long as your account is active or as needed to provide our services. Specifically:

• Account data is retained for the duration of your account and for up to 90 days after deletion to allow for recovery.
• Billing records are retained for 7 years as required by Indian financial regulations.
• Usage logs are retained for up to 12 months for security and analytics purposes.
• AI-generated content and prompts are retained until you delete them or close your account.
• Uploaded files are retained until you delete them or close your account.

After the applicable retention period, data is securely deleted or anonymized.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and associated personal data. You can initiate this from your account settings or by contacting us at info@arvora.ai.
• Data Portability: Request an export of your data in a machine-readable format.
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in emails or your account settings.
• Revoke Google Access: Revoke Arvora.AI's Google OAuth permissions at any time via your Google Account settings.

To exercise any of these rights, please contact us at info@arvora.ai. We will respond within 30 days.

Arvora.AI is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@arvora.ai and we will take steps to delete such information.

Arvora.AI is operated by Shrexaa Technologies Private Limited, incorporated in India. Your data may be processed and stored in India and in other countries where our service providers operate. By using our platform, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy regardless of where it is processed.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email (if you have an account) or via a prominent notice on our platform

Your continued use of Arvora.AI after the effective date of the revised policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: